What personal data we collect and why we collect it

Social Elevator is part of the Social Elevator Limited which includes our brand distributed via our website, social media channels, and externally third party pages such as Teachable, Skillshare, associated landing pages and others. This privacy policy will explain how our organization uses the personal data we collect from you when you use these websites.

Topics:

• What data do we collect?
• How do we collect your data?
• How will we use your data?
• How do we store your data?
• Marketing
• What are your data protection rights?
• What are cookies?
• How do we use cookies?
• What types of cookies do we use?
• How to manage your cookies
• Privacy policies of other websites
• Changes to our privacy policy
• How to contact us
• How to contact the appropriate authorities

What data do we collect?

Our Company collects the following data:

• Personal identification information (Name, email address, phone number, etc.) when signing up to receive information or start a course
• Facebook will collect your data under the terms set out via Facebook using cookies.
• Google will collect data under the terms set out via Google using cookies.

How do we collect your data?

You directly provide Our Company with most of the data we collect. We collect data and process data when you:

• Register online or place an order for any of our products or services.
• Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
• Use or view our website or associated pages via your browser’s cookies.

Our Company may also receive your data indirectly from the following sources:

• Facebook, Google.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your commen

How will we use your data?

Our Company collects your data so that we can:

• Process your order and manage your account.
• Email you with special offers on other products and services we think you might like.
• To send offers and other information this think you might like via Facebook and Google advertising.

Our Company will only share your data with our partner companies as stated in the form you sign up to so that they may offer you their products and services. We will not share any other information that we solely own with anybody else.

When Our Company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Our Company securely stores your data at our head office, address highlighted at the bottom of this document. It will also be stored using secure internet software providers under their GDPR terms and conditions. 

Our Company will keep your data, physically, for no longer than 24 months. Once this time period has expired, we will delete your data. Your digital data will remain indefinitely.

Marketing

Our Company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies that are outlined in the signup form for the information you requested.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 01977 326092

Or write to us: enquiries@ossts.co.uk

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Our Company uses cookies in a range of ways to improve your experience on our website, including:

• Keeping you signed in
• Understanding how you use our website
• To allow use to communicate with through Facebook and Google. Also when using our shopping cart to communicate with through email.

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

• Functionality – Our Company uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
• Advertising – Our Company uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Our Company sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.
• Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Social Elevator website contains links to other websites. Our privacy policy applies only to our website or those with the Social Elevator Brand, so if you click on a link to another website outside of our brand, you should read their privacy policy. You should also read their privacy policy if we share the webpage with another user or brand such as Teachable or Skillshare. 

Changes to our privacy policy

Our Company keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 25th April 2020.

How to contact us

If you have any questions about Our Company’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at:

Call us: 01709 278068

Or write to us at: enquiries@ossts.co.uk or 133 LEEDS ROAD, CASTLEFORD, WF10 5JT​

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Our Company has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office, details can be found at https://ico.org.uk/